Product Liability Claims

Honest and caring product liability solicitors to
help you make a defective product claims.

Product Liability Claims

Our Product Liability Claim Fees | Personal Injury FAQs

If you have suffered injury as a result of a faulty product you have legal options and may be owed financial compensation. Products undergo thorough and rigorous tests to make sure they are safe and fit for purpose but unfortunately some may still not fit this standard. As a consumer, under the 1987 Consumer Protection Act you have the right to make a claim against members of the supply chain such as retailers, suppliers or manufacturers.

Product Liability is the area of law whereby these people are responsible for any damages inflicted by the products they make available to the public. These can include personal injuries, damage to personal property and, in very unfortunate cases, death

Examples of Product Liability Claims
 

Product liability can extend to a broad range of faulty goods. For instance, they may include defective drugs, medicine or medical products to defective food supplements and electrical products. This may look like a defective knee replacement or a faulty car, for example.

The most common product liability claims are:

  • Manufacturing defects: The fault in the product stems from an issue during the manufacturing process
  • Design defects: The fault in the product stems from a design fault or flaw
  • Failure to warn: The manufacturer has failed to adequately display a sufficient warning or critical instructions on a product.
How can Freeman Harris help you with your product liability claim?


There is a time-limit of 3 years to make a claim from the date you experienced damage or injury, so we recommend you seek legal advice as soon as possible. At Freeman Harris we understand making a claim whilst you may also be recovering from an injury may appear overwhelming. We are here to offer immediate professional guidance and will help support you through the process.

By making a claim you can receive the compensation you rightly deserve but also bring the issue to attention of the company or manufacturer to ensures it does not happen to others

If you are thinking of making a claim, please feel free to complete our contact form or call us on 0207 7907 311, and we will contact you as soon as we can. You will notice the difference in our approach almost immediately.

Our Legal Team

Choy Chan

With over 10 years experience in dealing with personal injury claims, I am well versed in assisting you with your claim. I have worked on a range of cases with varying complexities and needs. 

John Holtom

John is an expert in dealing with complex personal injury claims and has a history of settling high value cases for clients who have suffered serious injuries.

With over 10 years’ experience in personal injury law I am well placed to head up our specialist department in this field. I have worked for both insurance companies and on private cases.

Simon Simon is a senior litigator who has worked on a range of claims throughout his career representing a variety of clients.
Frankie Frankie has been working in the personal injury department for over 5 years and has worked on a variety of claims which includes complex injury claims.
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Common Product Liability Questions

What is the process of a product liability claim?

Put simply, to pursue a product liability claim, the following information must be provided:

  • Evidence that the product is faulty.
  • Evidence that the faulty product inflicted injury.
  • Evidence the product was used correctly and according to its intended use and in a reasonable way.
What counts as a product?

Under product liability law, the term ‘product’ is particularly broad and may include defective drugs, medicine or medical products to defective food supplements and electrical products.

How much compensation might I receive from a product liability claim?

The compensation you may receive is dependent on the injuries inflicted. This may include physical or psychological damage, damage to your physical property, the cost of subsequent care and any loss of present or future income as a result.

How long do you have to make a claim?

You have 3 years from the initial harm or injury to make a claim.

Can I receive compensation if a defective product has damaged personal possessions?

Yes, damage to personal property caused by a defective product is included in product liability law. However, the value of this damage must be £275 or more.

Famous cases of product liability

One famous example which triggered product liability concerns is Samsung’s Galaxy Note 7 smartphone, which in several cases exploded and caused fires. This was due to a manufacturing defect which led to overheating of the phone battery. This ultimately led to the filing of numerous product liability cases who had suffered severe burns and a recall of over 2.5 million devices.

One of the largest successful product liability cases involved the tobacco company Philip Morris in 2002. The action was brought by a woman with inoperable lung cancer who claimed the company was responsible for her smoking addiction and cancer which the company had failed to warn about. The case was successful, and she was awarded $28 billion in damages.

What our Personal Injury clients say

Personal Injury Fees

ServiceFees
Product Liability ClaimNo Win, No Fee

Contact us to make a Product Liabilty claim